Privacy Policy
How we collect, use, and safeguard your information — in plain English, with the legal details where they're needed.
Last updated: April 23, 2026
Summary
- Reversal Health is a HIPAA-covered entity. Protected health information (PHI) is handled under HIPAA's full protections.
- We don't sell your data. Ever.
- We collect only what we need to deliver your care and operate the service.
- You can request a copy, correction, or deletion of your data.
Information we collect
Information you provide — name, contact details, insurance, clinical history, labs, medications, biometrics (weight, glucose, blood pressure). Information collected automatically — device information, app interactions, analytics events. Information from third parties — your insurer, your referring provider, partner labs.
How we use information
- To deliver and continuously improve your care
- To coordinate with your other providers and your health plan
- For internal research and clinical quality improvement (de-identified whenever possible)
- To meet legal and regulatory obligations
Sharing
We share PHI only as permitted under HIPAA: with your care team, with business associates who support operations under signed BAAs, with your payer for eligibility and claims, and as required by law. We do not rent or sell PHI for marketing.
Your rights
You may request access to your records, corrections, an accounting of disclosures, and in some cases deletion. Contact privacy@example.com. If you reside in the EU, UK, or California, you have additional rights under GDPR/CCPA which we honor regardless of location.
Security
We use industry-standard safeguards: encryption in transit and at rest, strong access controls, SOC 2 Type II certified environments, annual penetration testing, and a dedicated security team.
Contact
Privacy questions: privacy@example.com. HIPAA complaints may also be filed with the U.S. Department of Health & Human Services.